Warranty & Returns Policy

Warranty

We take pride in ensuring that all orders made by Toronto Fine Jewelry are free of any manufacturing defects.  We inspect every single order before it is packed for delivery or pick up. If for some reason, any defects are found, please contact us directly at torontofine@gmail.com and we would be happy to look into the issue and provide resolution free of charge.

If any issues are found and the repair is performed by a different jeweler other than Toronto Fine Jewelry, the lifetime warranty will be voided. With time, all fine jewelry can be affected by regular wear and daily activities. Please note that the manufacturing warranty does not include coverage for wear and tear, lost product or gemstones or theft.

Exchange Policy

30 Days Exchange Policy. If for some reason you are not satisfied with your purchase, we are happy to exchange the ring within 30 days of the purchase. Please note that returned items must be in their original, not worn condition and must include original packaging. Please note any modified or customized orders cannot be returned due to their personalized nature. Non-refundable purchases include items that have been customized, modified, engraved, or resized. To request a return please contact us directly at torontofine@gmail.com

Have more questions? Check out our Frequently Asked Questions page.